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Shipping area : Nationwide delivery (Some island areas not available)
Delivery date : Takes 2-5 days (Excluding order days, holidays, and
Saturdays and Sundays. However, the delivery date may be delayed depending on
the date of the
manufacturing factory, and if there is any delay, we will
notify you in advance.)
Shipping method : Shipped through courier
Cancel delivery of courier
Changes and cancellations can only be made after the order is placed and before
the product is shipped. * However, in the case of custom production, return or
cancellation
of the contract is not possible for any reason after production has been completed. (Consumer Protection Agency Consumer Damage Compensation Regulations)
Return/Exchange information
Mikamedical return/exchange information seller-designated courier for Korea
only : Kyungdong Freight Courier, Return shipping fee: KRW 5,000 one way,
Exchange shipping
cost: 10,000 won, Where to send: 93, Noksan Industrial
Jung-ro, Gangseo-gu, Busan
Request period based on the reason for return/exchange When returning, please
contact the seller first to discuss the reason for return, courier service,
shipping cost, return address, etc.,
and then send the returned product.
□ Buyer's simple change of mind is within 7 days of receipt of the
product.(Buyer pays return shipping cost)
□ In the case of a product defect or display/advertisement, within 3 months
after receipt of the product, or within 30 days from the date of knowing that
the display/advertisement
is different. No return/exchange after either of them
has elapsed(Seller return shipping cost)
When exchanges and returns are possible
□ When the delivered product differs from the order contents or the information
provided on the site
□ If there is an abnormality or defect in the delivered product itself
□ If the delivered product is damaged, damaged or contaminated
When exchange or return is not possible
□ If the product is lost or damaged due to the customer's responsibility
□ When the value of the product is significantly reduced due to the customer's
use or partial consumption
□ When the value of the product, etc., has decreased significantly to the
extent that it is difficult to resell
Exchange and return procedure Exchange and return acceptance(Submit via
email or contact information below) → Delivery of courier to the supplier →
Product confirmation →
Exchange and refund completed
*In case of exchange and refund, My cost is the customer's responsibility, and
exchanges and refunds can be made only when payment of the collection fee is
completed when the
designated courier is collected..
Overseas delivery
1. How to request overseas delivery
1) After ordering the product, click the Buy button.
2) On the order form page, and enter your address in English. (Please include
your current contact information!)
3) Click the Place Order button to complete your order.
2. Shipping charges and tariffs for overseas delivery
Overseas shipping charges are calculated separately according to shipping cost,
quantity, and weight based on EMS shipping rates calculated for each
country.
After purchasing the product, the delivery fee must be paid in the individual payment window to complete the overseas delivery. Please check with the place of purchase.
* When ordering for overseas delivery, the criteria for applying customs duties are different for each country, so the cost of customs duties incurred accordingly is to be borne by
the customer.. (Refer to EMS International Mail Rate Table: https://ems.epost.go.kr/front.EmsDeliveryDelivery02.postal)
3. Delivery lead time
If you request overseas delivery, the delivery period may change depending on
the country, and the standard delivery date takes about 4 to 5 days from the
date of shipment,
and it may take 1 to 2 more days depending on the distance from the city center of the country, so please note this.
<Countries available for overseas delivery>
Country | Country code | Fare applicable area |
---|---|---|
JAPAN | JP | JP |
HONG KONG(CHINA) | HK | HK |
CHINA(PEOPLE'S REP) | CN | CN |
U.S.A | US | US |
SINGAPORE | SG | SG |
UNITED KINGDOM | GB | GB |
FRANCE | FR | FR |
SPAIN | ES | ES |
NETHERLANDS | NL | 3 |
DENMARK | DK | 3 |
GERMANY | DE | DE |
RUSSIAN FEDERATION | RU | RU |
LUXEMBOURG | LU | 3 |
MALAYSIA | MY | MY |
MEXICO | MX | 4 |
MONGOLIA | MN | 1 |
VIET NAM | VN | VN |
BHUTAN | BT | 2 |
BRAZIL | BR | BR |
SAUDI ARABIA | SA | 3 |
SWITZERLAND | CH | 3 |
SLOVENIA | SI | 3 |
UNITED ARAB EMIRATES | AE | 3 |
INDIA | IN | 2 |
INDONESIA | ID | ID |
CHILE | CL | 4 |
KAZAKHSTAN | KZ | 3 |
QATAR | QA | 3 |
CANADA | CA | CA |
THAILAND | TH | TH |
TAIWAN | TW | TW |
POLAND(REP) | PL | 3 |
PHILIPPINES | PH | PH |
HUNGARY(REP) | HU | 3 |